Frequently Asked Questions

To make it easy for you we have compiled a list of all questions that are frequently asked. If your question is not amongst them. Please feel free to contact us.

You can book easily and quickly 24 hours a day, 7 days a week by using the reservation form on our website.

On the homepage, enter your start date and time, then the end date and time and then check the availability.


The form will then guide you through the steps quickly and easily.

You are ready and assured of your parking space in less than two minutes.

Our rates are transparent. No hidden costs. No additional rates afterwards.

Just clear and clear the rate as you can find on our rates page.

The rates page is directly linked to our system. As a result, the prices are always up to date and you are certain that you will not be faced with surprises.

No! Valet parking service is committed to privacy. We therefore do not pass on the data to third parties.

No you are not required to enter your license plate number when making your reservation

However, you make it easier for us to recognize your car upon arrival. If you do not yet know your license plate number and you wish to pass it on, you can always do so by telephone or e-mail. In the event that you come with a car other than the one for which you have reserved, we request that we always inform us in advance to avoid misunderstandings.

This is possible both by telephone as by e-mail.

Yes, that's possible. Both via our change form and by telephone or e-mail.

Via our website you can go to the change page via the link at the bottom of the page. Here you enter your e-mail address with which you made your reservation and the ticket number in the e-mail you received after the completion of your reservation.

Of course it can always be that something unexpected comes up. We won't cause any trouble when you would like to cancel your booking. Provided you do so at least 24 hours in advance, there are also no costs involved.

At least 24 hours in advance. In connection with our planning and staffing, we kindly ask you if you wish to cancel your reservation to communicate this in time.

Your opinion matters to us.

At ValetParking-service service and customer satisfaction are of paramount importance. To us reviews are the perfect manner to improve our services and customer satisfaction.